Who we are

On your side every step of the way

We're a global trade and customs firm dedicated to helping our clients navigate the complexities of international trade and do business more easily in Mexico and abroad.

Our story

A single partner for all your foreign trade

Importx was founded to simplify international trade for Mexican companies. We bring customs brokerage, international logistics and regulatory compliance together under one roof, so every shipment has a single owner and a single conversation.

We become our clients' international logistics department: on their behalf we contract transport, cargo handling, insurance and every other link in the chain, with the same care, commitment and professionalism we'd give our own.

Your peace of mind is our priority. We keep you posted at every step and respond with direct communication, no middlemen.

How we look after your cargo

Three pillars in every operation

Everything we do rests on compliance, flawless execution and risk management.

Regulatory

Compliance with customs regulations, always current with the latest law and the RGCE.

Operational

Smooth customs clearance at every customs office in the country, step by step and surprise-free.

Risk analysis

Analyzing and minimizing risk across the entire logistics chain, to avoid fines, seizure proceedings (PAMA) and embargoes.

Our people

A team built for operational excellence

We bring deep expertise across every area of the logistics operation. Each account executive is trained to respond effectively and promptly to your company's foreign trade needs.

A team of operational excellence coordinates every shipment for the clients who trust us to work for them.

Cargo 100% insured

We take responsibility for 100% of your cargo's value until delivery. Insurance is a complementary part of the service, at no extra cost.

How we work

What you can expect from us

Closeness

Direct communication 24/7 and a single point of contact in every operation.

Compliance

Fully versed in the latest customs law and every change to the RGCE.

Certainty

Risk analysis that prevents inspections, fines and unexpected overruns.

Peace of mind

We do it right the first time, so you can focus on growing your business.

Experience that backs it up

A few of our milestones

  • We handled the logistics of the first cargo flight at AIFA.
  • The first company to obtain a favorable opinion from ANAM to import naphtha.
  • We help companies regularize their goods in Mexico.
  • We secure authorizations to operate bonded facilities in Mexico.
  • More than $200 million recovered in goods that were being abandoned to the Treasury.

Let's put your cargo in the best hands

Tell us what you need to move and we'll guide it from origin to destination.

Let's talk about your operation